Terms and Conditions

We are pleased to welcome you to your stay with us and include the following terms and conditions as part of the contract:

1. Reservation Conditions

For the contractual services, only the descriptions and prices stated in the valid printed materials for the period of stay apply. Telephone information, side agreements, and other assurances of any kind are only part of the contract if they have been confirmed by us in writing.
Reservations are recommended due to limited parking spaces. For this, we request a deposit of 20% for each tent and motorhome pitch as well as each comfort pitch to our

Account No.: 429 184 0 at Spreewaldbank e.G. (Bank Code 180 926 84).

This amount will be credited to your final bill. Please pay the remaining balance at the reception on the day of departure.

2. Site Preferences

We will consider your site preferences within our camping grounds as far as possible and subject to availability. However, we must reserve the right to make the final site allocation. Please arrange extensions of stay proactively and in good time at the reception. Only the campsite management decides on extensions of stay.

3. Arrival and Departure

Your booked pitch is available from 2:00 PM on the day of arrival and must be vacated in perfect condition by 12:00 PM at the latest on the day of departure. If your arrival is significantly delayed, please inform us. If we receive no notification, we can only hold the pitch until 7:00 PM on the agreed arrival day and must then allocate it to others without compensation. In case of early departure, whether voluntary or due to expulsion, the full fee will be charged.

4. Fees and Prices

Unless there are special offers confirmed by us, the annually valid price list applies. This can be viewed at the reception and can be handed out to you at any time upon request. The municipality of Burg charges a visitor’s tax. The annually valid amount is to be paid upon departure.

5. Visitors

Day visitors are always welcome and can use our facilities without restrictions. Fees will be charged according to the valid price list. These must be paid upon arrival. The camper is liable for their visitors and is responsible for ensuring that they leave the site (if no overnight stay is registered) by 10:00 PM at the latest without being asked.

6. Cancellation

You can withdraw from your booking at any time. In your own interest and to avoid misunderstandings, the cancellation must be declared in writing; unfortunately, it is not possible by telephone. The receipt of the cancellation declaration by us is decisive for the time of cancellation. Until the start of your reservation, you can be replaced by a third party. If you withdraw from your booking, we can calculate appropriate compensation according to the German Civil Code:

Up to 6 weeks before arrival date – no costs
Up to 30 days before arrival date – 50% of the total costs of the booked stay
Up to 14 days before arrival date – 65% of the total costs of the booked stay

Up to 8 days before arrival date – 80% of the total costs of the booked stay

If you do not arrive without informing us, cancel your booking only on the day of arrival, or only partially use services without a case of force majeure, impossibility, or deficient fulfillment, we reserve the right to claim the full booking price.

7. Liability

Camping guests are only liable for damages they cause themselves and which are based on gross negligence or intent. We do not assume liability for parked vehicles.

8. House Rules

The campsite management has the right to enforce house rules. Their instructions must be followed immediately in all cases. They are also entitled to refuse admission to persons (even if there is a prior registration) or to expel them from the site if this appears necessary due to violations of the campsite rules or in the interest of the camping guests.

Children under 14 years of age are only allowed to camp when accompanied by a legal guardian or group leader with an official ID. For children or adolescents aged 14 to 18, written permission from a legal guardian is sufficient.

9. Jurisdiction

The place of jurisdiction is Cottbus